SunSafe Tracker Support

How can we help with SunSafe Tracker?

Send us an email at sunsafe-tracker@troviastudio.com. We typically respond within 24 hours.

Use our contact form below to send a message directly to the SunSafe Tracker team.

Check our FAQ section below for common questions and answers.

Frequently asked questions

You pick SPF 15/30/50 and SunSafe runs a timer with reapply notifications.

Yes—real-time UV plus an hourly UV forecast.

No. Location is used on-device and isn’t sent to servers.

Your past sunscreen sessions, filterable by date and SPF level.

Yes—small, medium, and large widgets show time remaining and UV index.